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REFUND POLICY
1. Eligibility for Refund
We offer refunds under the following conditions:
- If you have been incorrectly charged due to a billing error.
- If you cancel your subscription within the refund period specified below.
2. Refund Period
- Quarterly Subscription: Refund requests must be made within 7 days of the initial payment.
- Annual Subscription: Refund requests must be made within 14 days of the initial payment.
- Custom Enterprise Plans: Refunds are considered on a case-by-case basis.
Note: Refunds will be credited within 5 to 7 business days to your original payment order.
3. Non-Refundable Situations
Refunds will not be provided in the following cases:
- If you change your mind after purchase.
- If your account is suspended or terminated due to a violation of our Terms of Service.
- If you have used the service for the majority of the billing period.
- If the request is made outside the eligible refund period.
4. How to Request a Refund
To request a refund, please contact our support team at info@breatheesg.com with the following details:
- Your account email
- Payment details (transaction ID, date of payment, and payment method)
- Reason for the refund request
5. Modifications to the Refund Policy
We reserve the right to update or modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website.
For any questions, please contact us at info@breatheesg.com.